Refund policy

Final Sale: All custom products sold by Forests Favors are considered final sale and are not eligible for return or exchange unless they arrive damaged or defective.

Customization Process: Our custom products are meticulously crafted according to your specific preferences and requirements. Once an order is placed and the customization process begins, cancellations or changes may not be possible. Please review your order details carefully before confirming your purchase.

Quality Assurance: We take pride in the quality of our custom products and ensure that they meet our strict standards before shipment. However, if you receive a damaged or defective item, please contact our customer service team at forestsfavors@yahoo.com right away to initiate the return or exchange process.

Refund or Replacement: Upon receiving and inspecting the returned item, we will assess the damage or defect and determine whether a refund or replacement is appropriate. If the item is no longer available for replacement, a refund will be issued to the original form of payment.

Customer Responsibility: It is the customer's responsibility to provide accurate customization details and ensure that all specifications are correct before placing an order. We cannot accept returns or provide refunds for custom products that do not meet expectations due to inaccurate information provided by the customer.